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Frequently Asked Question!
We guarantee the authenticity of products featuring recognized brand names. Our commitment to authenticity extends through rigorous sourcing and procurement processes. Rest assured, any product showcasing a well-known brand is sourced directly from authorized distributors, ensuring genuine quality and adherence to brand standards.
We pride ourselves on our efficient delivery system. For orders within Dhaka, our home delivery service ensures delivery within 48 hours. Outside Dhaka, your order will be delivered within 72 hours. You can track your order in real-time, and our customer support is ready to assist you with any delivery-related inquiries.
If you experience any issues with your purchase, please contact our customer support team through the ‘Contact Us’ page. We are committed to resolving any concerns promptly and ensuring your satisfaction.
If you experience any issues with your purchase, please contact our customer support team through the ‘Contact Us’ page. We are committed to resolving any concerns promptly and ensuring your satisfaction.
Our Cash on Delivery (COD) option provides you with the convenience of paying upon receiving your order. To confirm your order with COD, a minimum amount of 100 TK is required. This ensures a secure transaction process, and you can pay the remaining amount upon delivery. Please note that this minimum amount is in place to streamline the COD process and enhance the overall efficiency of your shopping experience.
Returning items is hassle-free with us! While the specifics vary, the general rule is that the product should be in a safe and resalable condition. We even consider returns for a change of mind. For details on the return process for your specific product or situation, visit our ‘Returns’ page or reach out to our friendly customer support.